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How to switch from activation to subscription

In the tariff flow shown in the screenshots, O-Key AI uses two stages:

  • V1 / Activation — a one-time payment for connecting and setting up access.
  • V2 / Subscription — a recurring payment for ongoing use of O-Key AI features.

The flow is: 1 - Activation → 2 - Subscription. In most cases, activation is paid first, and then the subscription step becomes available.

Activation tariff page

The page shows the Tariffs screen with two steps: 1 - Activation and 2 - Subscription. The example role is Partner, and the activation button shows Pay activation: $199.

Partner cabinet

The partner dashboard can show referral program, ranks, income, and other account information. It does not always show the subscription button directly; return to Tariffs to continue.

Sign in to O-Key AI and open Tariffs. Confirm that you see the activation and subscription steps.

Activation payment

Choose your role, for example Partner, and click Pay activation: $199.

After payment, the system unlocks the base account access. Subscription is still a separate step.

Return to Tariffs. After activation, step 1 should be marked as complete and step 2 should become available with a button such as Pay subscription or Connect subscription.

After paying the subscription, open My tariff plan. You should see the active subscription status, next payment date, and available limits.

ProblemWhat to do
Activation is not paidCheck payment history. Subscription may be unavailable until activation is complete.
Activation is paid but subscription is not visibleRefresh the page, sign out and sign in again, or wait 5–10 minutes.
You only see the partner dashboardOpen the top or side menu and go back to Tariffs or Account settings.
Subscription requires support actionContact support through Support service in the account menu.

Do I have to pay activation before subscription?

Section titled “Do I have to pay activation before subscription?”

Yes, in the flow shown here activation is the first required step.

Usually they are separate steps. After activation, the subscription can normally be connected in a few clicks.

Activation gives access setup. Subscription enables ongoing use of AI agents, channels, knowledge bases, and other features.

Access can be limited or stopped after the trial or activation-only period ends.